
Preguntas frecuentes
Be over 26 years old, and have an A or A2 driving license, both more than four years old. The international license will also be valid.
Valid ID/Passport.
Credit card for the temporary deposit of €1,200
You have several payment options available:
- Debit/Credit Card
- Bank transfer
- Cash (only for the last 70%)
Yes, as long as 20 days notice is given.
You can also transfer your reservation to another date, without any penalty, as long as you notify us more than 7 days in advance. Except (ver 6.)
30% will not be refunded in all other cases.
If the Organizer cancels a trip for any reason, including Covid-19 restrictions, another trip will be offered on a different date, or a refund of all funds paid
If for whatever reason, you cannot come, you can transfer your reservation to another person.
When the probability of rain (Aemet Source) is greater than 50%, the date modification is allowed 3 days in advance.
Yes. Currently we only have an office in Tudela, but it is possible to arrange delivery or collection in any other city in Spain. Ask us about the cost of this service.
Yes, for your convenience you can leave your bags at our premises.
All motorcycles have TOP Case Vario BMW and USB charger.
Depending on availability, the motorcycle will be equipped with; BMW Vario Side Cases.
There is also the option of Ohlins suspensions and 100% Off-road tires.
We will advise you according to the time of year. It is also always recommended waterproof clothing and spare gloves.
On all routes it is mandatory: Helmet, gloves, protective clothing for motorcycle use, boots and wetsuit
No. The motorcycle is delivered with a full tank and must be returned in the same way.
The motorbikes are covered with fully comprehensive insurance with an excess of €1,200. That is, in case of damage, your liability is limited to this amount.
Yes, a deposit of €1,200 will be deposited, which corresponds to the amount of the insurance excess. At the time of the return of the motorcycle, the deposit will be returned.
If the motorcycle has suffered any damage, the deposit will be withheld until the estimate for the repair is received, at which time we will refund the difference
During the delivery of the motorcycle, a joint inspection of existing scratches will be made. All new damages that appear will be considered the responsibility of the client.
In the event that the damage is caused by a third party, you will have to make a friendly report, but the deposit will remain withheld until the insurance company confirms that the report is correct.
Yes, but it will have to appear in the rental agreement as an additional driver. In any case, you will be responsible for possible damages.
No, since you must sign the contract.
No, as a general rule.
Yes, as long as you all appear as additional drivers in each contract, with the contract holder being solely responsible for possible damages.
Our current insurance has full coverage only in national territory.
In the rest of the European Union it only covers civil liability towards third parties.
Under no circumstances can our motorcycles cross into Africa. Ask us for other options.
Yes, as long as the Off-road rental is contracted. In no case is it allowed to perform Enduro, or participate in tests or private circuits (whether asphalt or Off-road).
There is a penalty clause of €20/hour in case of delay in the return, but notifying us in advance you can modify the delivery time.
We have insurance with roadside assistance. In addition, you will have our own assistance whenever necessary.
We have a second key, which can be collected in our ship to continue the route. Although the loss of the first key entails a cost of €70.
Yes, you can contract our gift voucher, valid for one year to use it, with the possibility of extending the deadline.
